3. Cancellation and Deposit Policy

AmberBlush

Last updated: Sep 2026

1. About this policy

This policy explains what happens when a project is cancelled, paused, rescheduled, or ended, and how the 40% booking deposit works.

Note: The word “non-refundable” does not override any refund or cancellation rights that apply under your local consumer protection laws.

2. Why AmberBlush requires a deposit

The 40% deposit is applied toward your project total. It is required because confirming your project means AmberBlush reserves production time and capacity for you. That time may no longer be offered to another client.

3. When a booking is confirmed

A booking is not confirmed when you submit a request, receive a quote, or discuss a start date.

A booking is confirmed only when:

• AmberBlush approves the project.
• You receive the invoice.
• The deposit or full payment is received by the deadline.

4. Cancellation by the client

4.1 Before payment

If you cancel before paying the deposit: No payment is due. The request will be closed, and no slot will be held.

4.2 After deposit, before work begins

If you cancel after paying the deposit but before work begins: The deposit remains non-refundable (except where required by law). No further payment is normally due, and the slot is released.

4.3 After work begins

If you cancel after work begins: The deposit remains non-refundable. AmberBlush may charge for work completed up to the cancellation date. Final files will not be delivered until all required payments have been made.

4.4 After approval

Once the final work has been delivered and approved, the project is complete and cannot normally be cancelled or refunded.

5. Cancellation by AmberBlush

AmberBlush may cancel a project if you fail to pay, stop responding, do not provide necessary content, behave abusively, or request unlawful content.

If AmberBlush cancels for a reason unrelated to your conduct or non-payment:

• The deposit will be refunded.
• Any other payment for undelivered work will be refunded.

6. Pausing and rescheduling

6.1 Pausing

You may request a pause. This freezes the project and extends the timeline but does not make the deposit refundable. If a pause lasts more than 60 days, AmberBlush may requote the remaining work.

6.2 Rescheduling

You may reschedule once without an additional fee if you provide at least seven days’ notice before the original start date. Additional rescheduling requests may incur a $25 scheduling fee.

7. Abandoned projects

A project may be treated as abandoned if it remains inactive for more than 30 days due to non-payment, no response, or missing content. In this situation, the deposit remains non-refundable, and a new quote may be required to restart.

8. Contact

AmberBlush
Email: hello@amberblush.com
Website: www.amberblush.com